Job Description

**Job title:** **Service Operations Engineer**

The Service Operations Engineer will part of the MR New Services Development team, which reports into the MR Service Innovation department. As a Champion Business unit, the MR New Services Development team is responsible for developing, launching and maintaining the services proposition portfolio including Maintenance, Catalog Management and Digital Insights. MR New Services Development team works with the participating business units on executing services roadmap and ensures timely market releases

The Service Operations Engineer serves as the vital link between the Architect and Product Management teams within Philips New Services Development team. This role focuses on translating service blueprints into scalable, efficient service delivery processes aligned with the entire service lifecycle—from initial customer engagement to retirement. The incumbent will act as the Single Point of Contact (SPOC) for the region, ensuri...

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