Job Description

Location: Newark, NJ Headquarters Office (5 days in Office)


Reports To: CEO & President


Direct Reports: Service Supervisors, Dispatch, Service Technicians, Inspectors


Position Overview:


We are seeking an experienced Service Operations Manager to lead and enhance the operational efficiency of our service and inspection division. This vital role focuses on the seamless coordination of scheduling, productivity optimization, financial performance, and customer satisfaction, ensuring compliance with NFPA standards and company protocols. This is a leadership role dedicated to operations, not sales.


Key Responsibilities:

  • Operational Management: Oversee the daily execution of service, inspection, and small-scale projects. Ensure timely and efficient scheduling, staffing, and completion of work orders.

  • Team Leadership: Manage and mentor service supervisors and field teams to...

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