SERVICE OPERATIONS Network Engineer

<p>Description</p> <ul> <li>Primary Responsibility is to Support Telecoms incidents globally and provide expertise in resolution</li> <li>Have good working knowledge of Telecoms infrastructure and associated components</li> <li>Working as part of a global NOC team</li> <li>Monitor our infrastructure Raising vendor tickets and facilitate the recovery without impacting service</li> <li>Work with Incident managers and other teams provide required inputs regarding Data Centre incidents</li> <li>Work within global diverse team of engineers and vendors to provide support on a follow the Sun basis Willing to work shifts and weekends</li> <li>Recovery of IT systems and support services in accordance with agreed businessIT service levels in conjunction with technical support teams and in line with incident management processes</li> <li>Drive down infrastructure service outages and repeat ...