SERVICE OPERATOR

Responsibilities

• Service, replenish, and perform basic troubleshooting on coffee vending machines.
• Manage and maintain all vending machines within your designated area, ensuring they are always fully stocked and operational.
• Provide prompt service and customer support during field visits, including demonstrating how to use vending machines correctly.
• Clean and maintain vending machines, both inside and out, to ensure proper hygiene and presentation.
• Answer customer inquiries about Coffeebot products and services with a focus on excellent customer service.
• Respond quickly and efficiently to customer service requests and machine breakdown reports.
• Coordinate with the technical team to address complex technical issues and requirements.
• Perform ad hoc duties as needed, such as handling payments, delivering letters, or restocking supplies.
• Manage and care for company property and assets responsibly, ...