Job Description
Distribution & Customer Support Specialist
We are looking for a highly organized and service-oriented Distribution & Customer Support Specialist with strong knowledge of customs regulations.
The successful candidate will be responsible for the full distribution chain, from order processing to shipment, ensuring compliance with customs rules and regulations. Additionally, they will provide excellent customer support, handle inquiries, resolve issues professionally, and document interactions.
Key responsibilities include:
We are looking for a highly organized and service-oriented Distribution & Customer Support Specialist with strong knowledge of customs regulations.
The successful candidate will be responsible for the full distribution chain, from order processing to shipment, ensuring compliance with customs rules and regulations. Additionally, they will provide excellent customer support, handle inquiries, resolve issues professionally, and document interactions.
Key responsibilities include:
- Order processing, packing, and shipment coordination with warehouses, carriers, and freight forwarders.
- Preparing and verifying shipping documents (delivery notes, transport papers).
- Tracking shipments and resolving delays or exceptions.
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