Job Description
Job Title
Service Parts Administrator (Panama City)Job Description
The Parts Order Desk Agent plays a key role in supporting our customers by processing part orders, generating quotes, providing timely updates, and resolving inquiries related to parts and returns. This position ensures accuracy, efficiency, and a high level of service in every customer interaction.
Your role:
Accurately process and manage parts orders in a timely manner using our internal systems.
Create and submit quotes for parts based on customer needs and inventory, ensuring clear communication and updates.
Address return requests and warranty validations according to company policy, collaborating with teams like Billing, Technical Support, and Logistics to resolve issues.
Maintain comprehensive records and documentation for orders, approvals, and customer communications while ensuring prom...
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