Job Description
Join the Bruce Kia Team as a Service & Parts Consultant!
Bruce Kia is seeking a motivated and customer-focused Service & Parts Consultant to join our team. This role is ideal for someone who excels at building customer relationships, coordinating service and parts operations, and ensuring a seamless experience for both customers and technicians.
Responsibilities:
Greet customers, manage inquiries and concerns, and clearly communicate service and parts information while delivering exceptional customer service
Review vehicle history and educate customers on recommended maintenance and repairs
Prepare detailed repair orders, obtain customer authorization, and translate concerns into repair terminology
Identify and explain vehicle issues and recommended services in a clear, professional manner
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