Service Planner

Description

The Service Planner will be responsible for developing and implementing service strategies that align with client needs and organizational goals. This role requires a detail-oriented individual who can effectively collaborate with various teams to ensure high-quality service delivery.

Responsibilities

• Develop and implement service plans for clients based on their needs and requirements.
• Coordinate with cross-functional teams to ensure service delivery meets quality standards.
• Analyze service performance metrics and prepare reports for management.
• Identify opportunities for service improvements and cost reductions.
• Maintain relationships with clients and address any service-related issues promptly.

Skills and Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 5-10 years of experience in service planning or related roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and software.
• Ability to work under pressure and manage multiple tasks simultaneously.