Job Description

Job Summary

Sandvik is seeking applications from motivated individuals for Service Platform Specialist / Key Super User based in Balikpapan – Kalimantan Timur.

This role plays a critical part in ensuring the successful implementation and sustainability of the Maximo Service Platform Program. The Key Super User will act as a key resource for change management, communication, and training throughout the project lifecycle and post go-live phase.

MAIN RESPONSIBILITIES

  • Provide essential local sales area knowledge and context for project activities.

  • Actively participate in project implementation, contributing to gap analysis and following up on gap closure actions.

  • Lead and coordinate project activities, including preparation for business process testing (BPT) and end user training.

  • Drive communication and marketing initiatives in their sales area while supporting global change efforts.

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