Job Description

We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Service Delivery Lead.

This is a remote role available to candidates based in the UK or Europe only.

In this role, you will support the day-to-day delivery, operation, and continuous improvement of Megger’s global Service platforms, including the Self‑Service Portal and ticketing solution. You will work closely with service centres, process owners, IT, and external partners to translate business needs into clear requirements, support delivery of enhancements, coordinate testing and releases, and ensure consistent service experiences across regions. You will also act as a trusted second to the Service Product Owner, providing continuity, delivery focus, and stakeholder support.

Key Responsibilities

  • Support backlog refinement, prioritisation, and preparation of user sto...

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