Service Project Manager 3

Join a Global Leader in Workforce Solutions – NetSource Inc.

Who We Are
NetSource Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for % growth in the past three years, we operate in countries with a global team of ,+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Title: Service Project Manager (Contract)

Duration: months

Location: Cary, NC (Hybrid – days onsite, remote)

Shift: Monday–Friday, : AM – : PM

Position Summary

The Service Project Manager will support the Pinnacle project, specifically the SAP transition from P to P. This role is focused on minimizing customer impact during cutover for online services, including Team Play Fleet and the e-commerce platform. The position will provide back-end and customer-facing support to ensure continuity of service, smooth onboarding, and effective issue resolution during the transition period.

Key Responsibilities

• Provide back-end support for online tools and customer-facing activities during SAP transition

• Assist customers with portal registration, SAP connectivity issues, and data-related concerns

• Support customer onboarding for online services and platforms

• Respond to and follow up on customer surveys and feedback

• Guide customers through websites and online tools

• Conduct or support small product demonstrations as needed

• Collaborate with internal teams to mitigate customer impact during cutover activities

Work Details

• Hybrid role based out of the Cary office ( days onsite, days remote)

• No travel required

• Standard business hours, Monday–Friday

Qualifications

Education

• Associate's or Bachelor's degree preferred

Experience

• Entry-level candidates with – years of experience considered

• Training will be provided

Required Skills

• Strong digital skill set and comfort working with online tools and technology

• Customer-facing communication skills, both written and verbal

• Ability to lead or support small product demonstrations

• Strong problem-solving skills and customer-oriented mindset

Preferred Skills

• SAP experience

• E-commerce or marketing background

• Interest in healthcare or technology-driven services

Interview Process

• Two interview rounds: initial virtual interview followed by onsite interview

• Possible third round for senior-level approval

Why Work With Us?

At NetSource, we believe in more than just jobs—we build careers. You'll gain exposure to high-impact enterprise projects, work in a collaborative environment, and develop skills that position you for long-term growth.

Our Commitment to Inclusion & Equity

NetSource is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. All employment decisions are based on merit and business needs.

Awards & Recognition

• America's Most Honored Businesses (Top %)

• Fastest-Growing Staffing Firm by Staffing Industry Analysts

• INC List for Eight Consecutive Years

• Top by Dallas Business Journal

• Spirit of Alliance Award by Agile

Ready to Level Up Your Career?

Click Apply Now and let's make it happen.