Job Description
Our esteemed client, an established MNC, is searching for a Service Sales Engineer:
Job Responsibilities:
- Act as the primary customer contact, managing a portfolio of accounts and developing action plans to grow key accounts.
- Identify customer needs and coordinate with the Technical Support Team to provide tailored solutions.
- Discover potential sales opportunities with new and existing customers and present proposals to meet customer requirements.
- Build and maintain strong, long-lasting customer relationships through continuous support and assistance.
- Resolve customer complaints by analyzing issues with internal stakeholders and recommending solutions.
- Organize regular service reviews with customers and operations teams for critical issues.
- Understand customer/market needs and define pricing, selling strategies, and contract terms.
- Provide marketplace feedback, including comp...
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