Service Scheduler

About the role:
Based in Mulgrave, this is a full-time position reporting to the Service Scheduling Team Leader. The Service Scheduler will work directly with state service teams and liaise with Service Team leadership to plan work and organise fast, effective responses to unscheduled infection control machinery issues. The Scheduler will also collaborate with a small, dedicated team of peers, and support wider Healthcare associates by providing service-related information and detail.
On a day-to-day basis, the Service Scheduler will promote service excellence, deliver customer satisfaction, and provide the necessary support to achieve strong technical and administrative outcomes.
Our Service Team delivers vital frontline support for complex infection control machinery located across the country. This equipment supports critical medical processes in a wide range of health settings, including major regional and metropolitan hospitals, ultimately hel...