Job Description
**Job Description Summary**
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
**Job Description**
**Roles and Responsibilities**
Primarily this position is to provide maintenance support to IT infrastructure and network of installed base SCADA/ EMS system at various M&S Control Centers across of India. Provide technical support and counsel to customers, experiencing system performance issues. It is the technical resource for all service-related issues abou...
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
**Job Description**
**Roles and Responsibilities**
Primarily this position is to provide maintenance support to IT infrastructure and network of installed base SCADA/ EMS system at various M&S Control Centers across of India. Provide technical support and counsel to customers, experiencing system performance issues. It is the technical resource for all service-related issues abou...
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