Service Sr. Associate

The Senior Associate, Customer Service is a crucial part of the Customer Service and Support function, specializing in resolving customer questions and issues via telephone. This position is responsible for assisting customers by providing information about products and services, answering questions, and resolving problems. The senior associate serves as a primary point of contact, ensuring that all telephone inquiries and service requests are handled with efficiency and care. This is an excellent opportunity for a professional to contribute to a positive customer experience and uphold Wayfair's commitment to service excellence.

* Full Time Position
* Schedule: Full-time, between 8:00 AM - 8:00 PM daily with two days off (one weekend day and one week day). Specific hours and days off will be selected during the interview process on a first-come, first-served basis.
* The hourly rate for this position is $18.65 per hour + quarterly bonuses (up to $2,200)
* This is an ...