Job Description
DUTIES AND RESPONSIBILITIES Assist Service Operations Manager with job duties and responsibilities. Champion corporate and division customer service programs to meet or exceed division customer service goals. Direct and supervise front-end operations: Monitor and direct customer traffic flow. Ensure coverage of checkout lanes. Maintain cleanliness and appearance of front-end sales floor, restrooms, front entryway, and parking lot. Maintain fresh, full appearance of checkstand merchandisers and ensure proper signage. Serve as a cashier when needed. Comply with and ensure compliance with Company policies and procedures, including: Cash Handling Employee Purchase Restricted Product Sale (alcohol and tobacco) Coupon and Gift Card policies Scan accuracy Supervising minor employees Product Return Policy WIC Sanitation, safety, and securi...
Customer Service & Front-End Operations
Compliance & Policy Enforcement
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