Service Support Specialist

Chat Operator Job Description

We seek skilled professionals to engage customers through online chat platforms, providing timely and effective support, answering a variety of questions.

• Key responsibilities include:

• • Responding to customer inquiries via live chat or messaging platforms;

• Providing accurate and concise information on products/services;


• Leveraging technical expertise to troubleshoot issues and resolve customer concerns;


• Suggesting solutions that meet customer needs while promoting our offerings;
  

The ideal candidate will possess strong communication skills, the ability to multitask in a fast-paced environment,
demonstrate problem-solving capabilities, be adaptable, have time management skills.