Job Description

.fit_to_content{width:%;height:auto}Your role

If you thrive in a customer service environment and enjoy problem-solving, this is the role for you!Atlas Copco is seeking a dedicated Service Support Specialist to play a key role in assisting our external customers with inquiries and resolving issues related to product Orders, Shipping and Receiving service equipment and parts. This position involves coordinating work requests with our Repair Centers and ensuring seamless order processing. You will report directly to the Service Support Manager and work a schedule of Monday through Friday 7:30am-4:00pm.

Responsibilities

You will:

  • Review and ensure accurate entry of quotes and Purchase Orders in the Service Spirit Dashboard when creating work orders.
  • Conduct final reviews in the Spirit Dashboard to close work orders and generate customer invoices.
  • Develop expertise in the Spirit database and SAP business system to support efficient ...

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