Service Team Manager

Position Description

We have an exciting vacancy for a Service Team Manager!

If you have experience within payroll, strong knowledge of Swedish payroll legislation and experience in managing a team then look no further!

LOCATION:  Östermalmstorg 1, 114 42 Stockholm, Sweden

Hybrid working – 3 days in office and 2 days from home

JOB PURPOSE:

Effective management of resources and processes to ensure quality, consistency and excellence of service. Building and maintaining effective client relationships to ensure thorough understanding of all clients in the current portfolio, including detailed knowledge of the client's business including their requirements from ADP.

KEY RESPONSIBILITIES:

To ensure delivery of excellent service through:

* World Class Service delivery

* Client retention

* Associate retention, support, ...