Service team member

Job Description

Piccolo Cafe is looking for an enthusiastic and customer-focused Service Team Member to join our front-of-house team. The ideal candidate will be confident, well-spoken, and passionate about delivering a warm and memorable dining experience. You will be responsible for taking customer orders, making menu recommendations, and ensuring smooth service throughout the guest's visit.

Key Responsibilities:

Greet guests warmly and ensure a welcoming cafe experience

Take accurate food and beverage orders and coordinate with the kitchen/bar team

Confidently explain the menu and suggest dishes, beverages, and add-ons based on customer preferences

Ensure timely service and check in with guests during their visit

Handle basic billing and payment procedures when required

Address customer queries or...