Service Technician

Overview

POSITION SUMMARY: The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.

Responsibilities

ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below)

•Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment.

•Provides highest level of service to the customer and professionally communicates the service needed to customers.

•Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed.

•Legibly completes paperwork for all services performed on behalf of the customer.

•Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled...