Job Description

Job Details

Description

The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV.


RESPONSIBILITIES:

  • Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to: company procedures and safe work practices in order to provide (or remove) services.

  • Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.

  • Administer router, access point, Bridge and Wi-Fi processes.

  • Perform troubleshooting and solution methodologies for IP and LAN.

  • Install all types of CAT5/CAT6 drop wire.

  • Install connectors on CAT5/CAT6 drop wire.

  • Troubleshoot IP issues from any telecommunications demark to customer premise equipment.

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