Job Description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and determine proper solutions on equipment.
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate w...

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