Service Technician

Is this the role for you?

We’re looking for a skilled and customer‑focused Field Service Engineer to deliver break‑fix support, installations, and technical services across our printer and audio‑visual product range. If you enjoy hands‑on work, solving problems, and working directly with customers, this role offers a rewarding and varied day‑to‑day experience.

Key Responsibilities

• Deliver high‑quality pre‑ and post‑sales technical support through scheduled Service Orders
• Complete on‑site and remote hardware and software installations, including securing wall fixtures and celling mounts for our Audio-Visual equipment
• Provide clear and effective end‑user training on our solutions
• Diagnose and resolve software issues logged via Service Orders
• Attend Field Service calls and consistently meet customer satisfaction targets
• Communicate machine faults and service outcomes professionally and cour...