Service Technician

Position Specifics

Department: Service

Reports to: Service Manager

Purpose Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. Responsibilities Performs diagnostics and repairs on John Deere equipment and technology Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics Performs diagnostics and repairs in the field as required Accountable for billable time and assigned work orders Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsi...