Service Technician

Job Description Job Description EMT International, a leading provider of digital finishing solutions, is seeking a Service Technician with a combination of customer service, technical expertise, and problem-solving skills. In this position, you will be responsible for delivering exceptional service and support to customers by installing, troubleshooting, repairing, and maintaining machinery and equipment both on-site and in the field at customer facilities. Service Technician Responsibilities: Field Service and Support: Install, troubleshoot, and repair machines and equipment at customer facilities. Conduct equipment inspections, calibrations, and preventative maintenance to ensure optimal performance. Provide technical training to customers on proper equipment usage and maintenance. Remote Customer Support: Assist customers via phone, email, and remote computer access to diagnose and resolve technical issues. Document and communicate solutions to recurring problems to improve overall ...