Job Description

Job Details

Description

POSITION SUMMARY:


Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service. ICEE has a commitment to success: to our customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card.


ESSENTIAL FUNCTIONS:

  • Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA).

  • Performs preventative maintenance, troubleshoots or diagnoses service problems, and comp...

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