Job Description
Position Description
The Service Technician & Operations Specialist is responsible for providing installation, service and troubleshooting support on primarily dry ice blasting machines but also dry ice manufacturing equipment in our office and in the field. Ensure timely follow up on service opportunities, support on operational, office tasks and provide accurate documentation of quotes & service orders. This position will be located in Cambridge, Canada and will report to the Vice President, Customer Service Americas & Asia.
Responsibilities
- Perform equipment repairs at some customer sites in the field and at Cold Jet’s Cambridge office, performing electrical and mechanical troubleshooting and repair on industrial machinery
- Provide technical phone support & hands on troubleshooting
- Generate and update service quotes, service call orders and job entries in company software systems and complete associated paperwork
Apply for this Position
Ready to join Cold Jet? Click the button below to submit your application.
Submit Application