Job Description

We are currently seeking a Service Writer - Temporary for our Estevan Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.


 


Duties & Responsibilities



  • Fields internal and external customer inquiries to the Service Department

  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced

  • Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager

  • Maintains Service Department filing and records

  • Updates customer profiles using equipment, hours, or other information from the customer's work orders

  • Maintains accessories an...

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