Job Description

About the job you’re considering

ServiceNow Solution Architect is a role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. You will be responsible for programme management and technical delivery, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

  • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients.
  • Lead the sales process from pre‑sales through to contract signing, including proposal development, presentations, and negotiations.

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