Job Description
- Thorough ServiceNow Platform Knowledge
- Deep functional and technical knowledge of ServiceNow Infrastructure, various products modules like ITSM, ITOM, HAM, SAM, HRSD, ITBM etc.
- Awareness around ServiceNow licensing Model
- Building or architecting ServiceNow out of the box module solutions, custom applications or solutions
- Hands-on experience in ServiceNow Navigation, Instance Management, Domain Separation, Upgrades, Patching C loning and Security.
- Functional knowledge in ITIL, other ITSM Tools (Service Management, Cloud Infrastructure monitoring, Application Monitoring, Event Management, Reporting etc.). Integration of these tools with ServiceNow Job Description
- Build and maintain strong, long-term relationships with customers, Industry Group, Service line and vendors so that you understand the customer business goals, challenges and market opportunities and enable customer experience through internal and partner channels
- A...
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