Job Description

This a Remote full-time position in Brazil working with US clients.


We offer:

  • 100% Remote Work
  • Salary R$23,000 gross monthly
  • Vale Refeição / Alimentação R$ 992,00
  • Plano de Saúde Bradesco ( Descontos Sujeito a Alteração)
  • Plano Odontológico Bradesco
  • Seguro de Vida
  • Auxílio Creche


Required Qualifications:

  • Solid experience in ITOM and ITSM
  • Solid experience with the ServiceNow platform, including development and implementation of solutions
  • Experience with implementation and support of ITOM Discovery, Service Mapping, and Event Management functionalities
  • Experience in ITSM processes and functionalities such as Incident Management, Change Management, Problem Management, Configuration and Asset Management, Service Catalog, Virtual Agent, SLAs, and Reporting and Performance Analytics
  • Knowledge of Flow Desi...

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