Job Description

Overview

This a Remote full-time position in Brazil working with US clients. We offer:

  • 100% Remote Work
  • Salary R$23,000 gross monthly
  • Vale Refeição / Alimentação R$ 992,00
  • Plano de Saúde Bradesco ( Descontos Sujeito a Alteração)
  • Plano Odontológico Bradesco
  • Seguro de Vida
  • Auxílio Creche

Required Qualifications

Solid experience in ITOM and ITSM

Solid experience with the ServiceNow platform, including development and implementation of solutions

Experience with implementation and support of ITOM Discovery, Service Mapping, and Event Management functionalities

Experience in ITSM processes and functionalities such as Incident Management, Change Management, Problem Management, Configuration and Asset Management, Service Catalog, Virtual Agent, SLAs, and Reporting and Performance Analytics

Knowledge of Flow Designer, Integrations, Platform ...

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