Job Description

Job Title: ServiceNow Architect Experience: 10+ years exclusively on ServiceNow | Large enterprise landscapes Role Mandate Location: Hyderabad, Work from Office Own enterprise platform architecture, data model integrity, CMDB fidelity, integration strategy, and governance for multi-module, multi-instance ServiceNow environments. What You Will Own Enterprise platform architecture across ITSM, ITOM, HRSD, SecOps, GRC CMDB design authority: data model, reconciliation, discovery, service mapping accuracy Integration architecture (IAM, ERP, HRMS, monitoring, cloud, DevOps toolchain) Domain separation, instance strategy, upgrade strategy, and technical governance Eliminate over-customization; enforce OOTB-first architecture Performance, scalability, security, and platform health Design patterns for Flow Designer, scripting, portals/UI Builder, and custom apps Technical design reviews, code quality gates, and developer standards Executive advisory on platform adoption and roadmap Requirements Must-Have Expertise Deep hands-on in ITOM (Discovery, Service Mapping, Event Mgmt) and CMDB at scale Strong command over ServiceNow data schema, BRs, Script Includes, APIs Complex REST/SOAP/MID server integrations Multi-instance / multi-domain architecture Upgrade planning, instance hardening, and performance tuning Certifications CSA, CAD, CTA (strongly preferred) + module certifications Profile Fit Architect mindset, governance-driven, integration-heavy experience, and prior ownership of large ServiceNow estates.

10+ years
Job Title: ServiceNow Architect Experience: 10+ years exclusively on ServiceNow | Large enterprise landscapes Role Mandate Location: Hyderabad, Work from Office Own enterprise platform architecture, data model integrity, CMDB fidelity, integration strategy, and governance for multi-module, multi-instance ServiceNow environments. What You Will Own Enterprise platform architecture across ITSM, ITOM, HRSD, SecOps, GRC CMDB design authority: data model, reconciliation, discovery, service mapping accuracy Integration architecture (IAM, ERP, HRMS, monitoring, cloud, DevOps toolchain) Domain separation, instance strategy, upgrade strategy, and technical governance Eliminate over-customization; enforce OOTB-first architecture Performance, scalability, security, and platform health Design patterns for Flow Designer, scripting, portals/UI Builder, and custom apps Technical design reviews, code quality gates, and developer standards Executive advisory on platform adoption and roadmap Must-Have Expertise Deep hands-on in ITOM (Discovery, Service Mapping, Event Mgmt) and CMDB at scale Strong command over ServiceNow data schema, BRs, Script Includes, APIs Complex REST/SOAP/MID server integrations Multi-instance / multi-domain architecture Upgrade planning, instance hardening, and performance tuning Certifications CSA, CAD, CTA (strongly preferred) + module certifications Profile Fit Architect mindset, governance-driven, integration-heavy experience, and prior ownership of large ServiceNow estates.

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