Servicenow Architect

Key Responsibilities:

• Thorough ServiceNow Platform Knowledge
• Deep functional and technical knowledge of ServiceNow Infrastructure, various products modules like ITSM, ITOM, HAM, SAM, HRSD, ITBM etc.
• Awareness around ServiceNow licensing Model
• Building or architecting ServiceNow out of the box module solutions, custom applications or solutions
• Hands-on experience in ServiceNow Navigation, Instance Management, Domain Separation, Upgrades, Patching C loning and Security.
• Functional knowledge in ITIL, other ITSM Tools (Service Management, Cloud Infrastructure monitoring, Application Monitoring, Event Management, Reporting etc.). Integration of these tools with ServiceNow Job Description
• Build and maintain strong, long-term relationships with customers, Industry Group, Service line and vendors so that you understand the customer business goals, challenges and market opportunities and enable customer experience th...