Job Description

Job Description

Overall purpose of the job:

As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation.

Key responsibilities for this job:

Strategic Design and Implementation:  

  • Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. 
  • Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. 
  • Develop and maintain system documentation, process flows, and design documents. 

    • Platform Enhancement and Management: 

  • Evaluate new features with each S...

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