Job Description
Job Description:
Mandatory Skills: ServiceNow - SaaS
Responsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Captures business needs, develops architecture, integrates with monitoring systems, and acts as a technical SME and thought leader.
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Key Responsibilities
Lead the architecture, configuration, and deployment of ServiceNow Event Management, integrating with tools like SolarWinds, Splunk, AppDynamics using SNMP traps, REST/SOAP APIs, webhooks, and MID Server.
Develop event rules, alert correlation, deduplication, suppression, and maintain operational intelligence signals.
Design and tune service health dashboards including alert console, service health, and impact maps.
Ensure CMDB and CSDM model integrity; manage Discovery scheduling and assess potential network impact.
Provide technical leadership during complex, multi-tier, multi-tenant implementations focusing on system integration, go...
Mandatory Skills: ServiceNow - SaaS
Responsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Captures business needs, develops architecture, integrates with monitoring systems, and acts as a technical SME and thought leader.
͏
Key Responsibilities
Lead the architecture, configuration, and deployment of ServiceNow Event Management, integrating with tools like SolarWinds, Splunk, AppDynamics using SNMP traps, REST/SOAP APIs, webhooks, and MID Server.
Develop event rules, alert correlation, deduplication, suppression, and maintain operational intelligence signals.
Design and tune service health dashboards including alert console, service health, and impact maps.
Ensure CMDB and CSDM model integrity; manage Discovery scheduling and assess potential network impact.
Provide technical leadership during complex, multi-tier, multi-tenant implementations focusing on system integration, go...
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