Job Description

Key Responsibilities:

  • Design, Develop and implement ServiceNow customization and automations
  • Gather requirements and business process knowledge from various users and document them
  • Maintain and improve existing processes to ensure ongoing efficiency and effectiveness.
  • Collaborate with business and technical teams to design and deliver high-quality solutions.
  • Prepare and maintain technical documents for future reference and knowledge
  • Qualifications:

  • Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
  • 4+ years of hand-on experience in ServiceNow customization, development and process automation
  • Proficiency in SQL/PLSQL
  • Solid Integration experience (REST, SOAP, scripted webservices).
  • Experience with Integration Service with Google spaces, smart sheet and Oracle etc.
  • Service Catalogue experience
  • Troubleshooting (Experience using the S...
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