Job Description
Role: Service Now Business Analyst
Location: Pune/Chennai/ Bangalore
Experience: 7-12 Years
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
- Service Now end user and customer communication
- Service Now end user and customer training
- Working with the process team to drive out requirements
- Working within the Engineering team to articulate technical challenges and opportunities
- Participating and contributing to workshops offering best possible solutions
- Specific ITSM or ITIL experience and exposure
- A strong background as a Business Analyst
- A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
- A willingness to travel to other locations particularly Birmingham
- The ability to show evidence that you can work with clients, distill requirements, work in partnership with client‘s and engineers to deliver solutions, document and drive signoff
Go...
Location: Pune/Chennai/ Bangalore
Experience: 7-12 Years
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
- Service Now end user and customer communication
- Service Now end user and customer training
- Working with the process team to drive out requirements
- Working within the Engineering team to articulate technical challenges and opportunities
- Participating and contributing to workshops offering best possible solutions
- Specific ITSM or ITIL experience and exposure
- A strong background as a Business Analyst
- A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
- A willingness to travel to other locations particularly Birmingham
- The ability to show evidence that you can work with clients, distill requirements, work in partnership with client‘s and engineers to deliver solutions, document and drive signoff
Go...
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