Job Description
Role: ServiceNow Business Analyst
Location: Pune/Chennai/ Bangalore
Experience: 7-12 Years
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
ServiceNow end user and customer communication
ServiceNow end user and customer training
Working with the process team to drive out requirements
Working within the Engineering team to articulate technical challenges and opportunities
Participating and contributing to workshops offering best possible solutions
Specific ITSM or ITIL experience and exposure
A strong background as a Business Analyst
A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
A willingness to travel to other locations particularly Birmingham
The ability to show evidence that you can work with clients, distill requirements, work in partnership with client‘s and engineers to deliver solutions, document and drive signoff
Good-to-Have
Support a...
Location: Pune/Chennai/ Bangalore
Experience: 7-12 Years
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
ServiceNow end user and customer communication
ServiceNow end user and customer training
Working with the process team to drive out requirements
Working within the Engineering team to articulate technical challenges and opportunities
Participating and contributing to workshops offering best possible solutions
Specific ITSM or ITIL experience and exposure
A strong background as a Business Analyst
A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
A willingness to travel to other locations particularly Birmingham
The ability to show evidence that you can work with clients, distill requirements, work in partnership with client‘s and engineers to deliver solutions, document and drive signoff
Good-to-Have
Support a...
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