ServiceNow Business Analyst

Title: ServiceNow Business Analyst

Location: Hybrid at Hyderabad/Bengaluru/Pune

Key Skills: Servicenow, HRSD Module. Performance analytics

Experience: 10+ years

Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow modules HRSD

Creating Reports and Dashboard in SNOW

Expertise on Platform Analytics Environment

Translate business needs into functional specifications and user stories with clear acceptance criteria.

Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Work closely with ServiceNow developers and architects to ensure solutions align with business goals and platform best practices.

Conduct gap analysis and impact assessments for new requirements or changes.

Support UAT (User Acceptance Testing) by preparing test cases, coordinating testing efforts, and validating results.

Mainta...