ServiceNow Business Process Consultant / Business Analyst

<p>Description:</p> <p><br /> Top 3 skills which is mandatory<br /> - ITOM, CSDM, CMDB<br /> - Data Collection, Analyzing Data, Correcting Data<br /> - Certifications : Nice to have<br /> <br /> <br /> ServiceNow Business Process Consultant / Business Analyst<br /> <br /> Role Overview:<br /> ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client engagements from discovery through delivery. The ideal candidate help us improve the COVERAGE and COMPLETION of our master application catalogue.<br /> <br /> Key Responsibilities:<br /> Analyst should be able to investigate and analyze multiple sources of application information within client's environment, and to do the following:<br /> o Rationalize and de-duplicate applications with slightly different names<br /> o Create a mapping of application names across different information sources<br /> o Identify and add missing applications to the Business Applications table<br /> o Identify retired applications and update to the Business Applications table<br /> o Complete attribute fields for applications within the Business Applications table<br /> Client will provide access to application SMEs and to information sources, either direct or through trusted data extracts.<br /> Analyst should work semi-autonomously, analyzing the data provided together with application data on the public internet, conduct SME interviews as required, and to provide regular updates on progress.<br /> <br /> Qualifications:<br /> - 5+ years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.<br /> - 5+ years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.<br /> - Proven ability to lead client workshops and translate business needs into actionable solutions.<br /> - Strong understanding of Agile methodologies and experience supporting Scrum teams.<br /> <br /> <br /> Required ServiceNow Certifications:<br /> CIS ITOM<br /> - Excellent communication, facilitation, and documentation skills.<br /> <br /> Why Join Us:<br /> - Work with top-tier clients and cutting-edge ServiceNow solutions.<br /> - Be part of a collaborative, fast-paced, and growth-oriented consulting team.<br /> - Enjoy a flexible, remote-friendly work environment with opportunities for advancement.<br /> - Make a meaningful impact by helping organizations transform their business processes.</p><p><p><b>VDart: Digital Consulting & Staffing Solutions</b></p> <p>VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. <a href="https://www.vdart.com" target="_blank">Digital consulting services, Digital consulting agency</a></p> <p><b>Core Services:</b></p> <ul> <li>Digital consulting and transformation solutions</li> <li>Comprehensive staffing services (contract, temporary, permanent placements)</li> <li>Talent management and workforce solutions</li> <li>Technology implementation services</li> </ul> <p><b>Key Industries:</b> VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. <a href="https://www.cbinsights.com/company/vdart" target="_blank">VDart - Products, Competitors, Financials, Employees, Headquarters Locations</a></p> <p><b>Notable Partnership:</b> VDart Digital has been a consistently strong supplier for Toyota since 2017 <a href="https://www.vdartdigital.com/" target="_blank">Digital Transformation Consulting & Strategy Services | VDart Digital</a>, demonstrating their capability in large-scale digital transformation projects.</p> <p>With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.</p> </p>