Job Description
Position Description:
ServiceNow ITSM Consultant & Developer
Experience: 8–12 Years
Location: Bangalore
Role Summary
We are seeking a ServiceNow ITSM Consultant & Developer with strong workflow design, scripting, and ITOM skills to assess, design, and enhance the ServiceNow platform. The role has a mandatory focus on designing and implementing onboarding and offboarding (Joiner–Mover–Leaver) workflows using ServiceNow best practices.
Must-Have Responsibilities
. Design, build, and optimize onboarding and offboarding workflows (Joiner–Mover–Leaver).
. Implement lifecycle-driven automation using Service Catalog, Flow Designer, and Request Fulfillment.
. Design approval models, task orchestration, and SLA-driven fulfillment.
. Integrate onboarding/offboarding workflows with HR systems, IAM tools, and AD/Azure AD.
. Ensure secure and timely access provisioning and de-provisioning.
. Perform ITS...
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