Servicenow Consultant

Position Summary

We are seeking an experienced ServiceNow Consultant who can contribute technical expertise while also mentoring and upskilling freshers/junior team members on the ServiceNow platform. The role combines hands-on ServiceNow configuration and development work with structured guidance for junior colleagues, enabling internal adoption and capability building within our team.

Key Responsibilities

Participate in ServiceNow implementation/configuration projects, focusing on ITSM, CMDB/ITOM, HRSD, CSM, and App Engine.

Design and build workflows, catalog items, business rules, client scripts, and integrations (REST/SOAP, Integration Hub).

Guide junior team members through hands-on practice on ServiceNow Personal Developer Instances (PDI).

Provide knowledge-sharing sessions, code walkthroughs, and best practice discussions.

Assign small exercises/projects to juniors and provide constructive feedback.

Ensure adherence to Se...