Job Description
Job Title: Service Now Consultant Location: Remote Work Schedule: 2 hours per day (7 pm to 9 pm IST)
Overview We are seeking an experienced Service Now Consultant (4–7 years of experience) to provide 2 hours of daily support across integrations, ITSM/ITOM modules, and platform maintenance activities. The ideal candidate will be highly hands-on with CMDB, MID Server, and integrations, and capable of managing post-clone and system configuration tasks independently.
Key Responsibilities • Provide daily Service Now support (2 hours/day) for troubleshooting, enhancements, and configuration updates • Manage and maintain CMDB health , discovery mapping, and MID Server configuration • Support OAuth-based and API integrations with external systems • Handle post-clone activities , reconfiguration, validation, and environment alignment • Perform analysis and troubleshooting across ITSM and ITOM modules (Incident, Change, Problem, Discovery, Event Mgmt, etc.) • Conduct impact analy...
Overview We are seeking an experienced Service Now Consultant (4–7 years of experience) to provide 2 hours of daily support across integrations, ITSM/ITOM modules, and platform maintenance activities. The ideal candidate will be highly hands-on with CMDB, MID Server, and integrations, and capable of managing post-clone and system configuration tasks independently.
Key Responsibilities • Provide daily Service Now support (2 hours/day) for troubleshooting, enhancements, and configuration updates • Manage and maintain CMDB health , discovery mapping, and MID Server configuration • Support OAuth-based and API integrations with external systems • Handle post-clone activities , reconfiguration, validation, and environment alignment • Perform analysis and troubleshooting across ITSM and ITOM modules (Incident, Change, Problem, Discovery, Event Mgmt, etc.) • Conduct impact analy...
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