Job Description
Role - ServiceNow Consultant
Location - Reading, UK (Hybrid)
Type - Permanent
Job Description:
We are seeking an experienced
ServiceNow Solution Consultant
with strong expertise in the
Telecom domain
, particularly in
Service Fulfillment
and related business processes. The ideal candidate will possess deep functional knowledge of
Order Management
,
Telecom inventory systems
, and
ServiceNow Telecom and CSM modules
, combined with the ability to engage directly with customers to translate business needs into effective technical designs.
Key Responsibilities
- Lead and facilitate
requirement gathering
and
design workshops
with telecom clients to understand business and system-level requirements. - Develop clear, actionable
functional and technical design documents
for the development and implementation teams. - Architect and design ServiceNow solutions aligned with
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