Job Description
Role: ServiceNow CSM Developer
Experience: 5+ Years
Location: Pune, Maharashtra
Joining: Immediate Joiners Preferred
Role Overview
We are seeking an experienced ServiceNow CSM Developer with strong functional expertise in the Customer Service Management (CSM) module. The ideal candidate should have solid knowledge of ServiceNow scripting, integrations, and data architecture, along with hands-on experience in a Domain Separation environment.
Key Responsibilities
- Lead requirement gathering, analysis, and solution design for ServiceNow CSM implementations
- Act as Subject Matter Expert (SME) for Domain Separation, CSM processes, and data model design
- Develop, customize, and enhance CSM applications and workflows
- Guide development teams on scripting standards and system integrations (REST, SOAP, IntegrationHub)
- Define, review, and optimize table relationships, data mapping, and Transform Maps
- Support UAT, stakeholder discussions, and post-go-li...
Experience: 5+ Years
Location: Pune, Maharashtra
Joining: Immediate Joiners Preferred
Role Overview
We are seeking an experienced ServiceNow CSM Developer with strong functional expertise in the Customer Service Management (CSM) module. The ideal candidate should have solid knowledge of ServiceNow scripting, integrations, and data architecture, along with hands-on experience in a Domain Separation environment.
Key Responsibilities
- Lead requirement gathering, analysis, and solution design for ServiceNow CSM implementations
- Act as Subject Matter Expert (SME) for Domain Separation, CSM processes, and data model design
- Develop, customize, and enhance CSM applications and workflows
- Guide development teams on scripting standards and system integrations (REST, SOAP, IntegrationHub)
- Define, review, and optimize table relationships, data mapping, and Transform Maps
- Support UAT, stakeholder discussions, and post-go-li...
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