Job Description
Key Responsibilities
Development & Configuration: Build, customize, and maintain ServiceNow applications, workflows, and scripts (JavaScript, GlideScript). Automation: Develop automated workflows to improve IT and business operations. Testing: Prepare test plans, execute unit tests, and ensure high-quality delivery. Collaboration: Partner with functional, administrative, and business teams to gather requirements and implement effective solutions. Required Skills & Experience
Technical Expertise: JavaScript, GlideRecord, REST/SOAP APIs, and ServiceNow platform architecture. Certification: ServiceNow Certified System Administrator (CSA). Additional Experience: SAMPro or other software asset management platform expertise.Preferred Qualifications
Hands on experience applying GenAI to automate or modernize manual processes or workflows.
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