Job Description

Role Responsibilities

  • The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
  • Development of ITSM & custom modules in ServiceNow Platform following best development practices
  • Support other developers in their work to integrate existing systems with Service Now
  • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
  • Creating technical design document and writing Unit test cases
  • Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential.
  • ServiceNow implementation of HRSD/CSM module
  • ServiceNow upgrade hands-on
  • Very good knowledge of the ITSM process
  • Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global ...

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