Job Description

The Change/IRM Automation Engineer bridges the gap between IT Governance (Risk & Compliance) and technical automation. The role focuses on automating Change Enablement, Regulatory Change Management, and Integrated Risk Management (IRM/GRC) processes within the ServiceNow platform, ensuring ITIL compliance while speeding up delivery.

Key Responsibilities:

  • Automation Development: Build and maintain automated workflows for Change Management (Change Advisory Board automation) and IRM modules using Flow Designer, Orchestration, and IntegrationHub.
  • IRM/GRC Implementation: Configure ServiceNow IRM modules, including Risk Management, Audit Management, Policy and Compliance Management, and Operational Resilience.
  • CI/CD Integration: Integrate change controls with CI/CD pipelines (GitLab, Jenkins, Azure DevOps) to automate regulatory compliance and risk assessments.
  • Compliance & Risk: Ensure all automated pr...

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